By registering for a class or session with Pilates Underground, you are agreeing to the terms of our no show/cancellation policy outlined here.
A class or session may be cancelled or rescheduled up to 24 hours in advance, at which time the class will be credited back to you if not rescheduled. If you cancel or request to reschedule with less than 24 hours advance notice, or if you do not show up for your scheduled class or session without prior advance notice, you will be charged or otherwise forfeit 100% of the cost of the class or session.
If you need to cancel a reservation, please log into your Schedulicity account to do so. If you experience any issues when cancelling/rescheduling or have any questions, please reach out to Shay directly via phone call or text.
We understand that plans change and life happens, but ask for your understanding and cooperation in following this cancellation policy in order to be fair to all of our clients and our small business.
Thank you!
All pre-purchased classes and sessions are valid for up to 1 year after the original purchase date.
New client special classes and sessions are valid for up to 30 days after the original purchase date.
NO EXCEPTIONS.
Thank you!
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no show/cancellation policy
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PURCHASE policy
Privacy Policy
This Privacy Policy describes how Pilates Underground ("we," "us," or "our") collects, uses, and shares personal information when you use our website www.pilatesundergroundutah.com (the "Site").
Information We Collect
Personal Information: We may collect personal information such as names, email addresses, and phone numbers when voluntarily submitted by visitors to our website.
Automatically Collected Information: We may also automatically collect certain information, including IP addresses, browser types, operating systems, and other usage data when you interact with our Site.
How We Use Your Information
We may use the information we collect for various purposes, including:
Communication: To respond to inquiries and communicate with our visitors.
Improvement: To enhance and improve the user experience on our website.
Marketing: To send periodic emails and promotional materials about our products or services.
Cookies
We use cookies to collect information about your browsing behavior. Cookies are small files stored on your device that help analyze web traffic. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
Third-Party Services
We may use third-party services, such as analytics tools, that collect, monitor, and analyze data to improve our website's functionality.
Data Security
We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information.
Your Choices
You have the right to access, correct, update, or delete your personal information. You may opt-out of receiving promotional emails by following the instructions provided in each email.
Changes to This Privacy Policy
We reserve the right to update or change our privacy policy at any time. Any modifications will be effective immediately upon posting the updated policy on the Site.
Contact Us
If you have any questions about this Privacy Policy, please contact us.